Shipping & Returns

At The.Islnd, we make sure your order is delivered quickly and securely, wherever you are. Below you’ll find all the details about shipping, local pickup, and returns.

Within the Netherlands

We have stock available in the Netherlands. If items are out of stock, you can place a pre-order.

It will be shipped with DHL.

• Shipping cost: €8.95
• Delivery time: 1–2 business days
• You will receive a Track & Trace link once your order has been shipped.

If no pre-order is mentioned, you can expect your order to arrive within 1–2 business days. If your order contains a pre-order item, the order will be shipped once the item is back in stock

Curaçao

Local Pickup in Curaçao:
Stock is available for pickup in Curaçao. Select Pick Up on Location at checkout and we’ll provide pickup details after your order is confirmed.

• Shipping cost: 10 XCG
• Delivery time: 1-2 business days

International Shipping

• Shipping cost: varies by country and package size
• Delivery time: 5–10 business days
• Customs: For countries outside the EU, import duties and taxes may apply

Returns

We are sorry to hear that your item(s) did not meet your expectations. If an item does not fully meet your expectations or if you would like to exchange it for a different size, you can easily arrange a return online for € 8,95(DHL).

Please note the following return conditions:

• You have 14 days from the date of delivery to register your return.
• Return shipping costs are the responsibility of the customer, unless stated otherwise.
• Items must be unused and returned in their original packaging.
• To start a return, please contact our customer service team. (contact formulier)
  
  

Once we receive and inspect the returned item, your refund will be processed using the original payment method.